Payment Policy

Overview

Thank you for shopping with Tuk Tuk Traders!
We strive to provide a secure, transparent, and hassle-free payment experience for all our customers.
Please review the following payment policy carefully before completing your purchase.

Accepted Payment Methods

We accept the following domestic and international payment methods:

💳 Credit/Debit Cards: Visa, MasterCard, American Express, Discover

💼 Digital Wallets: PayPal, Google Pay, Apple Pay

🏦 Bank Transfers: Available upon request for verified orders

🕒 Buy Now, Pay Later: Available through [insert applicable provider], subject to eligibility and approval

🎁 Gift Cards: Redeemable directly on our website during checkout

Payment Processing

All payments are processed securely through [insert payment gateway provider, e.g., Razorpay / Stripe / PayPal].

We use SSL encryption and PCI-DSS compliant gateways to ensure your payment data remains safe and confidential.

Once your payment is successfully processed, you will receive:

An order confirmation email, and

A digital payment receipt for your records.

If there is any issue with payment authorization or processing, we will notify you via email and assist you promptly.

Billing Information

You agree to provide accurate, complete, and current billing details for all purchases.

Providing incorrect or incomplete billing information may lead to delays or order cancellation.

Tuk Tuk Traders reserves the right to refuse or cancel any order due to payment verification issues, suspected fraud, or billing discrepancies.

Currency

All transactions on our website are processed in Indian Rupees (INR).

For international customers, payments may be automatically converted by your bank or payment provider into your local currency.

Your card issuer may charge additional foreign transaction or currency conversion fees, which are not controlled by Tuk Tuk Traders.

Refunds and Cancellations

Please refer to our [Refund & Cancellation Policy] for detailed information on returns, refunds, and cancellations.

In case of an approved refund, the amount will be credited back to your original mode of payment.

Refund processing time may vary depending on your bank or payment provider, typically within 7–10 business days.

Failed Transactions

If your payment transaction fails:

Recheck your payment details (card number, CVV, OTP, or wallet balance).

Try again after a few minutes or use an alternate payment method.

If the issue persists, please contact:
📧 tuktuktraders.ind@gmail.com
📞 +91-7999993267
or reach out to your bank/payment provider for assistance.

Taxes and Duties

Applicable GST, state taxes, or import duties (for international shipments) will be calculated at checkout.

International customers are responsible for any customs clearance fees, import taxes, or regulatory charges applicable in their respective countries.

Contact Us

For any payment-related queries or assistance, please contact our customer service team:
📧 tuktuktraders.ind@gmail.com
📞 +91-7999993267

We are always happy to help you with any concerns regarding your transactions or payments.

Thank you for choosing Tuk Tuk Traders — we appreciate your trust and support!